The number of digital customer meetings is steadily increasing, and the trend is clear – it will only continue to increase regardless of the type of sales we are working on. There are a number of challenges, ranging from purely technical and use of Teams (or other technologies) to customizing sales techniques and presentations. This training deals with all these challenges and provides lots of concrete tips and tricks, like a smorgasbord to pick from.
It is a sales training, which means that the goal is for us to have a greater impact on the customer and drive the sales processes forward. The content can be structured into three parts; technology, presentation techniques and sales techniques. They go into each other and overlap and as a seller you need to master all three fully when booking and conducting digital customer meetings. We use a comprehensive training material with models and checklists that are easy to use in everyday life, in addition, we have a practical part under Module 2 when everyone conducts a digital customer meeting in smaller groups. Then we'll take theory to practice together.